Who we are
Vanvaas is a private forest sanctuary in Kodagu (Coorg), Karnataka, India. This policy explains what personal information we collect through this website and by phone, WhatsApp and email, why we collect it, and the choices you have. In this policy, “Vanvaas”, “we” and “us” mean the people who run Vanvaas.
What we collect
We collect only what we need to reply to you.
- Details you give us. Your full name, email address and phone or WhatsApp number when you request an invitation, and anything you tell us when you write, call or message us.
- Technical information. Basic server records such as your IP address, browser type and the pages requested, created automatically when you visit the site.
- Visit details. If you visit the land, a short record of your name and the date, kept in our visitor register.
We do not ask for payment details or government identity numbers through this website.
How we use it
- To reply to your enquiry and arrange a conversation or visit.
- To send you directions and information you have asked for, including the information memorandum if you are exploring a founding place.
- To keep the website and the land secure and to understand, in aggregate, how the site is used.
- To meet our legal obligations.
We do not sell your personal information, and we do not use it for advertising.
Our basis for using it
We use your personal information with your consent, which you give when you submit your details and which you can withdraw at any time, and where it is needed to meet a legal obligation or for limited legitimate purposes such as keeping the site and the land secure.
Who we share it with
Only with people and services that help us run Vanvaas, and only as far as they need it. Examples are our email and website hosting providers, messaging services such as WhatsApp when you contact us there, and professional advisers such as lawyers and accountants. These providers may process your information on our behalf and in other countries. We may also disclose information where the law or a court requires it. We never share member or enquirer details for marketing.
How long we keep it
We keep enquiry details for as long as it is useful to continue the conversation, and for a reasonable period afterwards, unless you ask us to delete them sooner or the law requires us to keep them longer. Server records are kept for a short period and then deleted. Visitor register entries are kept for as long as needed for safety and security.
How we protect it
We use HTTPS on this site, limit access to personal information to the people who need it, and keep documents such as the information memorandum private. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your information.
Your rights
You can ask us to:
- tell you what personal information we hold about you;
- correct or update it;
- delete it, unless we must keep it by law;
- stop contacting you or withdraw your consent;
- respond to a complaint about how we handle it.
To do any of these, write to connect@vanvaas.co.in. We will reply within a reasonable time. If you are not satisfied with our reply, you may approach the Data Protection Board of India or the regulator that applies to you.
Cookies and third parties
Our Cookie policy explains how this site uses cookies. This site serves its fonts from its own servers, so your browser does not contact a font provider when a page loads. If we link to other websites or services, such as WhatsApp or social media, their own privacy policies apply once you leave this site.
Children
This website is intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. If we make a significant change, we will say so on this page.
Contact us
Questions about this policy or your information: connect@vanvaas.co.in, or call +91 98863 09567.